At Blue Renegade, our commitment is to ensure client satisfaction. We prioritize open dialogue to rectify any concerns. While we endeavor to provide exceptional service, if you feel that we haven't met your expectations and seek a refund, we'll engage in a thorough discussion to address your concerns. If, after our best efforts, you still request a refund, we are open to processing it, demonstrating our dedication to client satisfaction.

We understand that plans can change. If you wish to cancel a service or order, we kindly ask that you notify us as soon as possible, ideally before we commence work. Payments made for services already delivered and rendered, as per our agreement, are not eligible for refund upon cancellation. Each project might have specific terms outlined in its individual contract.

While we primarily provide services to clients in the United States, we have worked with clients in Canada and are open to opportunities globally, adhering to the specific legal frameworks and data protection regulations like GDPR for each jurisdiction.

All our services are priced and transacted in US dollars.

For payments, we exclusively use Stripe – a platform known for its stringent security measures. At no point does Blue Renegade store or have direct access to your card details outside of the Stripe environment.

At Blue Renegade, your privacy is paramount. We collect essential data, including email addresses, names, phone numbers, addresses, and service-specific details to enhance our services and cater to client needs. This data is pivotal for our product development and marketing campaigns. Rest assured, we never share this data with external third parties. While we occasionally collaborate with trusted contractors, all parties involved adhere to strict security measures, ensuring your data remains confidential and protected at all times.